
Reduced friction in the registration flow by breaking a long form into clear, guided steps
Lowered abandonment risk in a high-intent moment of the user journey
Strengthened trust and brand continuity after the BHN acquisition through clearer co-branding
Created a scalable foundation for future optimization through A/B-tested creative approaches
Improved clarity around the product value during sign-up, reducing early confusion
Golan Products is an automotive aftermarket manufacturer offering high-performance components for a wide range of vehicles and use cases. While the product quality was strong, the ecommerce experience felt outdated and difficult to navigate.
The project required a full redesign and structural overhaul, addressing both visual consistency and the underlying user flow to support confident browsing and purchasing.
Understanding the Core Problem Behind the Redesign
The redesign was guided by key questions around usability and business performance:

Constraints & Context
These constraints required a solution that improved clarity without removing essential technical depth.
Results & Impact
Even without direct conversion metrics, the redesign delivered clear usability gains:
The updated experience strengthened brand perception while making purchasing more straightforward.


Process & Solution
The solution focused on restructuring the journey from discovery to purchase:
Journey mapping helped identify friction points early, while usability reviews guided improvements in flow and hierarchy. AI-assisted analysis supported early structure validation and accessibility checks, including contrast, spacing, and readability.



Business Impact & Operational Value
The redesigned ecommerce experience strengthened both user confidence and operational efficiency. By making product discovery clearer and reducing friction across the buying journey, users can move from exploration to purchase with fewer doubts and interruptions.
From a business perspective, the clearer structure helps reduce dependency on manual support for product selection, while the modular category and product system allows the team to introduce new items, industries, and campaigns without reworking the entire experience. The updated flow also supports more consistent decision-making, which is especially important for high-consideration, technical products where trust and clarity directly influence conversion.
This redesign positioned the ecommerce platform as a scalable sales tool rather than just a product catalog.
